FAQS
How do I buy tickets?

Tickets are available online by clicking on “Get Tickets” on the home page.

What are my ticket delivery options?

A receipt for your purchase will be emailed to you. Improved ticket delivery is in the works. 

I lost my ticket. What should I do?

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How can I pay for my order?

Payment is taken online. Follow the instructions on the ticket purchase page to pay by credit card. 

Can I exchange or donate my tickets?

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Will the concert be canceled because of inclement weather?

Cancelations are exceedingly rare, but they are always announced on our homepage and social media as early as possible. In the event a concert is canceled you will receive information about whether the concert has been rescheduled and an overview of your options.

When will I receive my subscription tickets?

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Do you offer any discounts?

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What is a symphony orchestra?

A symphony orchestra is a large ensemble of musicians known for performing classical music. It typically consists of four sections: strings (violins, violas, cellos, double basses), woodwinds (flutes, oboes, clarinets, bassoons), brass (trumpets, horns, trombones, tubas), and percussion (drums, xylophones, cymbals). Each section contributes distinct sounds and textures, from melodious strings to the resonant brass and rhythmic percussion. Led by a conductor, a symphony orchestra varies in size but usually comprises 70 to over 100 musicians. They play a diverse repertoire, from classical masterpieces to contemporary works, and are a central part of cultural life in many communities.

How many members are in the orchestra?

The number of musicians depends on the pieces being played. Orchestras can range in size from 15 members in a chamber group to over 100 in a full orchestra. The MSO typically performs with about 50 musicians. 

How can I learn more about the music?

Maestro Dollinger provides information about each piece in the concert program. Read the program while you wait for the concert to begin! 

Where can I learn about the history of the Muscatine Symphony Orchestra?
How do I volunteer with the Symphony?

Volunteers are important to the success of our organization! If you have an interest in helping support our mission, feel free to contact any board member or send us an email at msopersonnelmuscatine@gmail.com. We’d love to have you join the team. 

Where is Will Call?

Our venue is very intimate. Any tickets at will call will be easily available upon entering the church sanctuary. 

Do you have a coat check?

There is no formal coat check, but places to hang your coat are easily available in the back of the sanctuary. 

What concessions are available?

Coffee, water, and light confections are available as a courtesy at intermission. Donations are greatly appreciated!

Can I eat or drink in the concert?

Coffee, water, and light confections are available as a courtesy at intermission. 

Can I exchange or donate my tickets?

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Is there late seating?

.Concerts begin at 7:00 p.m. You are welcome to enter late, but please be courteous to other concert goers and quietly enter in between pieces

I lost something at the concert. What should I do?

Contact us by email at msopersonnelmuscatine@gmail.com and we will do our best to reunite you with your lost object. 

What do I need to know before my first visit?

Our First Timer’s Guide has everything you need to know before you go!

What accessibility accomodations are available?

Wesley Church has an accessible entrance on Iowa Ave.

Do I need an account and what are the benefits?

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Can I bring my kids?

We love to have kids at our concert! What better way to foster a love for music than to have them experience it live?  Students/children may attend concerts for free.

Can I use my phone in concerts?

You might be surprised to hear that we sometimes encourage you to take pictures with your phone, or to participate on social media. Most of the time, though, we’ll ask you to silence your phone before the concert begins. If you aren’t sure, just ask an usher and they’ll be glad to let you know. The best photo opportunities are right before the conductor arrives and immediately following the concert.

 

How do I get to the concert? Where can I park?

Our Directions & Parking page has everything you need to know!

Where should I stay in Muscatine? Where can I eat near the concert?

View our Recommended Restaurants & Hotels near the hall.